Welcome to ALERTS!
Our HIGHEST PRIORITY while patrolling is promoting safety/compliance. ALERTS! assists by directly communicating to residents if / when a specific situation is present.
STEP 2:
We VERIFY the resident lives at that address by sending a postcard with a code in the mail. After verification, the resident selects what information they want to receive.
(Ex. if a garage door is open at 3a, carriage light outage, car parked in front of the house that is not theirs, non-emergency events, etc).
Preferences can be changed at any time.
STEP 3:
If the situation is PRESENT while patrolling, we will document the situation (confirmed by dispatch) and the information will send out via text or email.
STEP 4:
Individual reports will be sent to the resident in summary. Settings can be changed at any time.